Allycia Horn
civic technologyhuman-centered designequitable accesspublic good

Allycia Horn — Software Engineer

I build technology that helps people understand and engage with complex systems. My work focuses on transparency, equity, and creating tools that strengthen public participation in civic processes.

Projects

Court Companion

A community-centered web tool that empowers individuals to understand civil court paperwork and navigate legal processes with clarity and confidence.

Experience

KeyBank — Consumer Analyst

Cleveland, OH | 06/2022 – Present
  • Designed consumer insights frameworks to prioritize product features, clarifying roadmaps and guiding investment decisions with measurable outcomes.
  • Conducted segmentation analyses to reveal customer behavior patterns, improving targeted outreach and increasing campaign relevance with measurable results.
  • Facilitated weekly stakeholder workshops to align data needs, reduce rework, and accelerate delivery of actionable reports.
  • Standardized data validation checks across pipelines to detect anomalies early and strengthen confidence in consumer metrics for decision-making.

Change Research — Associate Analyst

Remote | 05/2022 – 12/2022
  • Designed sampling strategies to expand respondent diversity, improving representativeness and study validity.
  • Built reproducible data pipelines to convert raw survey exports into analysis-ready tables for faster reporting.
  • Collaborated with researchers and project managers to align questionnaires with study goals and ensure actionable metrics.
  • Condensed complex results into concise executive briefs that translated findings into clear client recommendations.

Skills

Build — React, Node.js, Next.js, FastAPI

Languages — Python, Java, JavaScript, SQL, HTML/CSS

Data — BigQuery, Tableau, PostgreSQL, MySQL

Workflow — Git, testing, debugging, documentation

Education

John Carroll University

B.S. Computer Science — cum laude

Interests

I’m interested in technology that expands access to essential systems, strengthens public understanding, supports ethical data use, and promotes inclusivity in decision-making tools.